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An Uncompromising Commitment to Service, Space, Choices and Quality
An Overview of Crystal Cruises
The 'Crystal Difference' starts with the company's most important mission: to be the best in the luxury service business, not just the luxury cruise industry. Through this uncompromising commitment, Crystal Cruises has become the benchmark by which clients and travel agents measure all other cruise lines. Since the launch of its first ship, Crystal Harmony, in 1990, Crystal's exceptional quality has been recognized by consistently winning the travel industry's most distinguished and coveted hospitality awards and guidebook ratings. Crystal Cruises continues to earn these honors daily by providing guests with unparalleled service, space, choices, and quality.
Service begins with one of the highest staff to passenger ratios in the industry. The European-trained staff hail from more than 40 nations and are selected based on their winning and friendly personalities as well as their expertise in providing Six-Star service. Extraordinary space has been dedicated not only to the staterooms and suite accommodations but also to the public spaces - extra-wide 360° promenade decks, lavish fitness and spa areas, full-sized cinemas and nightclubs, and various learning centers. Choices are numerous, from which stateroom on which deck, and where and when to dine, to how much to do or how little. A wealth of onboard activities, including unique educational programs and enrichment lectures and world-class entertainment, set the Crystal fleet apart from all other luxury lines.
Innovative shore excursions and customized private off-ship adventures are similarly indicative of Crystal's dedication to their guests' overall experience. Quality is noted throughout - in the superb furnishings, appointments and amenities, and also in the selection of alliances that the line has forged - including Yamaha, Berlitz, Sotheby's, and Smithsonian. Gourmet cuisine is served in a number of elegant venues including the spacious Crystal Dining Room, casual eateries, and intimate specialty restaurants with menus designed by celebrity restaurateurs such as Nobu Matsuhisa, Piero Selvaggio, and Wolfgang Puck (in connection with his Chinois on Main venue).
